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Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course Format:Paperback This user-friendly reference covers every

SKU: 85771967319

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Description

This user-friendly reference covers every pronouncement currently in effect or being deliberated—including FASB Technical Bulletins FASB Implementation Guides AcSEC Practice Bulletins and AICPA Accounting Interpretations—in a single volume fully referenced to the FASB Current Text and cross-referenced to the new FASB codification system

Increased inclusion of LGBTQ scenarios and healthcare concerns prepares you for patient-centered care with LGBTQ clients

fourth edition edition (March 25 2015)

ISBN-10: 141662497X

s Not About You6

Smile: Sell More with Amazing Customer Service. The Essential 60-Minute Crash Course Format:Paperback This user-friendly reference covers everyAward winning quick easy to read customer service and sales guidebook to help employers and employees instantly delight customers and dramatically increase sales or donations! Winner of 8 awards Smile is a crash course (read it in 60 minutes or less) in customer service and sales (and fundraising). Packed with invaluable tips and advice Smile? s simple practical approach will help you sell more starting today. A quick 60 minute read it could easily be

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